Shine
Serving Health Insurance Needs of the Elderly

SHINE, Which stands for Serving Health Insurance Needs of Elders, is an award-winning, statewide volunteer based program that empowers people on Medicate and their caregivers to make informed decisions about their Medicate and other health insurance issues,

SHINE Volunteers, who undergo intensive training, provide individual counseling, education and assistance at SHINE sites, via telephone and over the Internet. SHINE volunteer are also availble to make group presentations on many Medicare-related topics.

Since the program began in 1993, SHINE volunteers have assisted more than 350,000 people.

How can SHINE Help?

Individual Counseling
Medicare Eligibility, Enrollment and Coverage Issues
Medicare Health Plan Choices
Medicare Appeal Rights
Medigap (Medicare Supplemental) Policies
Long-term Care Insurance
Prescription Assistance Resources
Community Education & Outreach
Group Presentations
Senior Expos
Health Fairs
TV, Radio and Newspaper Interviews

Who is Eligible for SHINE Services?

SHINE volunteers assist those currently on Medicare, those who will soon be eligible due to age disability or end, and those who act on behalf of Medicare beneficiaries, including family members and caregivers.

SHINE counseling services are provided free of charge by volunteers who uphold client confidentiality and provide information and unbiased advice.