Improving the Quality of Life for Elders - Since 1979

Quick Downloads:

No Wrong Door

We want your feedback

The Department of Elder Affairs is trying to make it easier for individuals, families and caregivers in need of long-term care services to access the help they need. Please click on the link below to give us some feedback on the call you made to get information or services for yourself or someone else.


Text Size:


Home Care For The Elderly

Home Care for the Elderly provides a monthly subsidy payment to assist a relative, or other caregiver to keep a low-income elder in his/her own home. The elder must be at risk of nursing home placement. Other support services are available.

Alzheimer’s Disease Initiative

The Alzheimer’s Disease Initiative provides in-home and facility based respite services to address the special needs of individuals suffering from Alzheimer’s Disease and related memory disorders (e.g. stroke, Parkinson’s) and their caregivers. The program serves individuals age 18 and older.

Community Care For The Elderly

Community Care for the Elderly (CCE) is a program for frail elders, age 60 and older. CCE services make it possible for individuals to live independently in their own homes. Eligibility is based, in part, on a client’s ability to perform certain daily tasks essential for independent living, such as meal preparation, bathing or grooming.

Home and Community Based Aged and Disabled Medicaid Waiver Services

Jointly administered by the Department of Elder Affairs and the Agency for Health Care Administration, the Home and Community Based Services Medicaid Waiver program provides in-home services to frail, severely impaired elderly and disabled people (60+) who have been determined to be in need of nursing home level of care. The waiver program assists elders and the disabled to maintain their independence while living at home and avoids or delays the need for more costly institutional care.

Assisted Living Facilities Medicaid Waiver

Jointly administered by the Department of Elder Affairs and the Agency for Health Care Administration , Assisted Living Medicaid Waiver Services are for clients age 60+ who meet specific functional criteria and are in need of additional support and services to remain in an Assisted Living Facility (ALF) setting, avoiding their being placed in a more costly, less preferred institutional care setting.

Older Americans Act Title III-B and Title III-C

The federally funded Older Americans Act provides a variety of in-home and community-based services to maintain and enhance quality of life. While all individuals 60 years of age and older are eligible, services are targeted to low-income older individuals, including low-income minority individuals, older individuals with limited English proficiency and older individuals residing in rural areas. Title III-B includes in-home and other supportive services. Title III-C includes Congregate Meals and Home-Delivered Meals services.

Older Americans Act Title III-E National Family Caregiver Support Program

The purpose of this program is to provide support services for family caregivers of older individuals ages 60+, grandparents or older individuals who are relative caregivers of children not more than 18 years old or individuals with a disability. Grandparents or older individuals who are relative caregivers of children must be 55 years of age or older. The goal is to relieve emotional, physical and financial hardships of individuals providing care.

Older Americans Act Title III-F Disease Prevention and Health Promotion Program

The purpose of the program is to develop and expand health promotion information and services. The program is administered by the West Florida Area Health Education Center. The emphasis is on, but not limited to medication management, osteoporosis education, injury prevention, mental health education, and healthy lifestyle education. The targeted population is 60+ individuals who live in medically underserved areas.

Older Americans Act Title VII Elder Abuse, Neglect and Exploitation Program

The Elder Abuse, Neglect and Exploitation program is intended to provide information to the public on ways to identify and prevent elder abuse, neglect and exploitation. Activities may include published literature, workshops, conferences and one-on-one training.

Emergency Home Energy Assistance for the Elderly Program

The Emergency Home Energy Assistance program is available for financially eligible people, 60 years of age and older, who are experiencing an energy-related crisis. A crisis may be an impending cut-off of utility services, lack of fuel or wood, a broken heating or cooling system, or unusual hot or cold season energy expenses. A recipient may receive financial assistance twice a year – once during the heating season and again during the cooling season.

SHINE (Serving Health Insurance Needs of Elders)

SHINE (Serving Health Insurance Needs of Elders) provides educational materials and free unbiased insurance counseling to Florida elders, caregivers and family members. Our goal is to help elders understand and receive the health insurance coverage they need through Medicare, Medicaid, Prescription Assistance, Long-Term Care Planning & Insurance, and other health care issues. Volunteer counselors offer expertise on Medicare, Medicaid, Prescription Assistance, and Long-Term Care Planning & Insurance. The volunteers focus on beneficiary rights and consumer protection, and also educate and empower elders so they can make informed decisions.
Available Counseling Sites
Calendar of Events

RELIEF (Respite for Elders Living in Everyday Families)

The RELIEF Program offers in-home respite that is an expansion of respite currently available through other programs, including evening and weekend respite. The purpose of this service is to increase the ability of a family unit to continue to care for a homebound elderly individual by providing in-home respite beyond the basic provisions of current public programs.

Nursing Home Diversion Program

This program provides individuals in need of nursing home care the choice of receiving services through managed care provided by a Health Maintenance Organization (HMO). If the individual chooses the managed care option, the HMO will manage the individual’s medical needs regardless of their living situation. The program provides services for individuals in need of nursing home care who can remain at home with special services, individuals residing in an assisted living facility, and individuals residing in a nursing home. To be eligible the consumer must:

  • Be 65 years of age or older and reside in a project area
  • Be a Florida resident
  • Be a US citizen or qualified noncitizen
  • File for any other benefits to which they may be eligible (i.e., pensions, retirement, disability benefits etc)
  • Inform interviewee about any rights to third party liability (i.e., health insurance)
  • Have a SSN or apply for one
  • Meet nursing facility level of care criteria as determined by the Department of Elder Affairs, CARES
  • Be enrolled in the LTCCD waiver

Funding is limited.

Income and Asset Limits apply.

CARES (Comprehensive Assessment and Review for Long Term Care Services) should be contacted if the consumer is interested. For Okaloosa, Walton, Escambia and Santa Rosa counties the office is located in Gulf Breeze, Fl. The contact number is 850.916.6700

Northwest Florida Area Agency on Aging, Inc. © 2015
Aging and Disability Resource Center ?5090 Commerce Park Circle, Pensacola, Florida 32505
Phone: 850.494.7101 ?Fax: 850.494.7122 ?Toll Free: 800.963.5337