Aging Resource Center

The Aging Resource Center (ARC) is a single, coordinated system of information and access for all persons seeking long-term care resources. The ARC allows the public to find information and services through multiple entry points, ensuring uniform Information and Referral and streamlined access to public and private long-term care services. Each of the eleven Area Agencies on Aging in Florida is a designated Aging Resource Center.

By sharing a common information and referral system, the ARCs are able to provide elders with uniform assistance no matter where they live. This system also offers the public access to a statewide database of local community resources, available on the internet or by calling the Elder Helpline toll-free at 1-800-96 ELDER (1-800-963-5337). To streamline eligibility for services, staff of the Department’s CARES (Comprehensive Assessment and Review for Long-Term Care Services) program and eligibility specialists with the Department of Children and Families work together at the ARC. This helps seniors learn more quickly whether they are eligible for long-term care services.

The goals of the ARC are:

    •Enhanced individual choice and informed decision-making;
    •Reduced service fragmentation and streamlined access to services; and
    •Improved fiscal control over public long-term care resources.

Rule Chapter 58B-1, Aging Resource Centers,
Florida Administrative Code

Frequently Asked Questions

The ARC Flow Chart

ARC Implementation Plan 2004-2007